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Privacy Policy

H2O Company, Limited (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of personal information of the users in the services provided on this website (hereinafter referred to as the "Services").

Article 1 (Personal Information)

The term "personal information" refers to information that is described as "personal information" in the Personal Information Protection Law, that is about a living individual and that can be used to identify a specific individual from the information itself such as name, date of birth, address, telephone number, contact information and other descriptions as well as that can be used to identify a specific individual from a single piece of information (personal identification information) such as appearance, fingerprints, voice print data and the insurer number on a health insurance card.
Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, the Company may collect such information from its business partners (including information providers, advertisers, and advertising distributors; hereinafter referred to as "Business Partners”).
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows.
- (1) For the provision and operation of the Company's services
- (2) To respond to inquiries from users (including verifying the identity of users).
- (3) To send e-mails with information on new functions, updates, campaigns, etc. of the service being used by the user and information on other services provided by the Company.
- (4) To contact when necessary for maintenance, important notices, etc.
- (5) to identify users who have violated the Terms of Use or who are trying to use the service for illegal or improper purposes, and to refuse their use.
- (6) To allow users to view, change, or delete their registration information and to view their usage status
- (7) To bill users for use of the paid services.
- (8) For purposes incidental to the above purposes of use.
Article 4 (Change of Purpose of Use)
- 1. The Company shall change the purpose of use of personal information only when the purpose of use is reasonably recognized as having relevance to the purpose before the change.
- 2. In the event of a change in the purpose of use, the Company shall notify the user of the changed purpose by the method prescribed by the Company or announce it on this website.
Article 5 (Provision of Personal Information to Third Parties)
- 1. The Company will not provide personal information to any third party without the prior consent of the user, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
  - (1) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person concerned.
  - (2) When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the person concerned.
  - (3) When it is necessary to cooperate with a national agency, a local public body, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the person concerned is likely to impede the execution of such affairs.
  - (4) When the following information has been announced or published in advance and the Company has notified the Personal Information Protection Committee.
    
    (a) The purpose of use shall include provision to third parties.
    
    (b) Items of data to be provided to third parties.
    
    (c) Means or methods of provision to third parties.
    
    (d) Stopping the provision of personal information to a third party at the request of person concerned.
    
    (e) Method of accepting requests from the person concerned.
- 2. Notwithstanding the provisions of the preceding paragraph, the party to which the information is provided shall not be considered a third party in the following cases.
  - (1) When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
  - (2) When personal information is provided in connection with the succession of a business due to a merger or other reasons.
  - (3) In cases where personal information is to be used jointly with a specific party, and the individual concerned is to be notified in advance or the individual concerned is to be placed in a position where he or she can easily find out about the fact, the items of personal information to be used jointly, the scope of the parties, the purpose of use of the parties and the name or title of the party responsible for the management of the personal information concerned.
Article 6 (Disclosure of Personal Information)
- 1. When requested by an individual to disclose his or her personal information, the Company will disclose it to the individual without delay. However, the Company may decide not to disclose all or part of the information if disclosure would cause any of the following to occur, and if the Company decides not to disclose the information, it will notify the person to that effect without delay.
  - (1) When there is a risk of harm to the life, body, property or other rights or interests of the person in question or a third party.
  - (2) When there is a risk of significant interference with the proper execution of the Company's business.
  - (3) In other cases where it would violate the law.
- 2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose any information other than personal information, such as history information and characteristics information.
Article 7 (Correction and Deletion of Personal Information)
- 1. If the personal information held by the Company is incorrect, the user may request that the Company correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures specified by the Company.
- 2. If the Company receives a request from a user as described in the preceding paragraph and deems it necessary to respond to the request, the Company shall correct the relevant personal information without delay.
- 3. When the Company has made corrections, etc. based on the provisions of the preceding paragraph, or has made a decision not to make corrections, etc., the Company will notify the user of such decision without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
- 1. When we are requested by an individual to stop using or erase (hereinafter referred to as "Suspension of Use") personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it has been acquired by wrongful means, we will conduct the necessary investigation without delay.
- 2. If, based on the results of the investigation described in the preceding paragraph, the Company determines that it is necessary to respond to the request, the Company will enforce Suspension of Use without delay.
- 3. In the event that the Company perform Suspension of Use or decides not to perform Suspension of Use in accordance with the preceding paragraph, the Company shall notify the user of such decision without delay.
- 4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to perform Suspension of Use of the information for the suspension of the use of the information would incur a large amount of expense and in cases where alternative measures necessary to protect the rights and interests of the user can be taken, such alternative measures shall be taken.
Article 9 (Changes to the Privacy Policy)
- 1. The contents of this Policy are subject to change without notice to users, except as otherwise provided by law or in this Policy.
- 2. Unless otherwise specified by the Company, the revised Privacy Policy shall be effective from the time it is posted on this website.
Article 10 (Contact Us)
If you have any questions regarding this policy, please contact the following:
H2O COMPANY LTD.
Privacy Policy Contact: Contact Us